Vinted Members Express Frustration About Size Modifications
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has updated its size classifications for women's and children's garments without notifying all users about the change.
Digital Channels Response
Many shoppers and sellers have taken to social media stating that platform listings now display a different size category compared to what was initially listed because of the remapping.
Vinted explained the new system was more in line with other platforms.
The platform has recommended to review their products and manually change the size if necessary, causing user dissatisfaction.
Sizing System Updates
Earlier, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was previously a 12 but now shows as UK 16-18.
Shopper Accounts
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, based in Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Required Changes
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she explained.
Service Background
The platform boasts over 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices following member complaints.